> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hokas.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Refunds and cancellations

* On a paid plan, you can request a refund within **3 days after activation**, subject to the Refund Policy.
* Open a cancellation or refund request from the **Membership** page. An administrator approves or rejects it. You receive a notification with the result.
* For help: [info@hokas.net](mailto:info@hokas.net)


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